Privacy Policy & Terms of Service

1. Introduction

Welcome to Enterprise Solutions. We value your privacy and are committed to protecting your personal data. This Privacy Policy and Terms of Service govern your use of our cloud-native infrastructure, developer APIs, and collaborative enterprise tools.

By accessing or using our services, you signify that you have read, understood, and agree to be bound by these terms. If you do not agree, please discontinue use of the services immediately.

2. Data Collection

We collect information to provide better services to all our users. The types of data we collect include:

• Personal Identification: Name, email address, job title, and company affiliation.
• Technical Metadata: IP addresses, browser types, API request logs, and system performance metrics.
• User Content: Source code snippets, documentation uploads, and team communication metadata processed through our systems.

2.1 How We Use Your Data

We use collected data to maintain service stability, authenticate developer requests, and provide enterprise-grade security monitoring. We do not sell your personal data to third parties.

3. Usage Policy

Our platform is designed for professional development and enterprise operations. Users must adhere to the following Acceptable Use Policy:

You may not use our services to:

• Attempt to gain unauthorized access to our core infrastructure.
• Reverse engineer any proprietary algorithms or compiled binaries.
• Host or distribute malicious software (malware, ransomware).
• Perform automated load testing without prior written consent from our Operations team.

4. Cookie Policy

We use essential cookies to manage your session and security. We also use analytical cookies to understand how developers interact with our documentation and dashboards.

5. Service Terms & IP Rights

All intellectual property rights in the platform, including but not limited to the APIs, dashboard UI, and underlying orchestration logic, belong to Enterprise Solutions Inc.

Users retain ownership of the code and data they deploy through our services. However, by using the platform, you grant us a limited license to host and process such data as necessary to provide the services.

5.1 Service Level Agreement (SLA)

We strive for 99.99% uptime for our Enterprise Tier clients. Compensation for downtime is outlined in individual service contracts and is provided as service credits.

6. Liability Limitations

To the maximum extent permitted by law, Enterprise Solutions shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our developer tools.

Our total liability for any claim arising out of these terms shall not exceed the amount paid by the user in the 12 months preceding the incident.